Hotel Kaiserhof Wien

The staff is incredibly friendly, creating the feeling of „coming home“, extensive tea selection at breakfast, and coffee menu, all coffee is freshly made and proper Kaffeehaus quality. The bar menu is reasonable with a small but very well chosen wine selection of locals like Mayer‘s Gemischter Satz, bar staff was friendly and chatty but not into one’s face and happily served us strudel (with hot custard) despite the kitchen been closed. The location is just perfect, a quiet street just around the corner from Ringstraße, easy access to all the sights, most within walking distance.

We thoroughly enjoyed the beautiful facility, extremely comfortable and spotlessly clean. Excellent location to get to know Viena: not in the midst of mass tourism areas, but a short walking distance from beautiful and vibrant Karlsplatz and its public transportation node. The service at the hotel was very efficient, professional and discreet. Great breakfast by all standards! Our room (junior suite) was big, well furnished and well equiped, perfectly quiet. A GREAT place altogether! I would go again without thinking twice.

We were fortunate enough to receive an upgrade, unsought, which meant we had a suite. It was really beautiful and comfortable, and although we overlooked an urban street, it was quiet! But Vienna is an incredibly calm city despite its population. The room had everything needed for comfort shower spacious, a massive bath was also in the bedroom (which could be sealed off by double panelled glass doors), and the tvs were good sizes.

This was one of the best hotel experiences of my life (and I'm 59 years old). The hotel is perfectly situated for a city break - ten minutes walk from the city centre but in a quiet side street. The staff were welcoming, friendly and helpful. Questions were dealt with immediately and with courtesy, and a minor problem with a window blind was sorted out efficiently. The hotel breakfast was of excellent quality and included in the price - given that breakfasts per person in decent hotels can be around the 30 Euros mark, and a good breakfast was essential to making the most of the city sights, this was an important feature of our stay. We were also delighted to be upgraded to an even better room than we had booked (indeed, a suite - it was my wife's 60th birthday) and the gift of a free bottle of fizz to celebrate my wife's birthday was much appreciated. Probably needless to say, the room was scrupulously clean, the bed was very comfortable, and housekeeping was top notch. In short, the hotel's excellence made a key contribution to a truly wonderful and memorable stay in one of the most beautiful cities in the world.

Kaiserhof Wien is simply fantastic! It's a hidden gem among Vienna hotels, located on a quiet street but within 20ish min walk to concerts and museums. The front desk and cleaning staff are the friendliest and most helpful! The room is super clean, and the beds are comfortable. I am definitely going to come back to Vienna and stay at Kaiserhof.