

Kaiserhof Wien is a wonderful hotel. The location is very convenient, just a short walk from the city center. There is parking available – the staff takes care of picking up and returning your car, which is very comfortable. The rooms are spacious and spotlessly clean, and the bathroom with shower is particularly well designed and practical. The entire hotel feels very ergonomic and thoughtfully arranged. Breakfast is excellent and offers a wide variety of options. The staff are kind, attentive, and even surprised me with a birthday greeting. Highly recommended!
Walerij
2025年9月

This is a classical hotel from an almost bygone era, with very friendly staff and a great location in the city centre. The rooms are somewhat small but very nicely furnished and decorated. All in very good state of maintenance. This place is well managed, clearly.
Michiel
2025年8月

Very classic Viennese hotel yet only 80 rooms. Great staff. Front desk efficient and helpful. Bar tender uniquely talented and oh so interesting, conversational. Breakfast buffet is large and varied. I cannot think of any food that was not there. 7am-11am breakfast accommodates all schedules. Location is 2 blocks from Karlsplatz Ubahn station. 3 blocks from Opera. Quiet street. Quiet hotel. Room was large. Spacious. Enough plugs. Coffee machine. Mini bar refrigerator new TV AC worked. Operable windows. Solid WiFi and cell signals. Modern plumbing. Large bathroom. Enough lights to read a book at night which is unusual.
Warren
2025年8月

Everything ! We arrived very early at Vienna airport and drove to this hotel, on the way I called the hotel asking if we could have an early check in, we really needed to freshen up after the 10 hours flight+transportation time, I honestly expected them to say no, but they agreed and they’ll do their best to have the room ready when we arrive, and they did! I really can’t tell you amazing and relieved this was, it was our first stop in Austria and what a lovely beginning. We took our showers and freshened up, when we came back to our surprise they had cleaned the toilet and replaced our towels, which was another pleasant surprise. The room is big and nice, the sofa bed mattress can be improved though, it was uncomfortable to sleep on. The location was great, you could park your car and walk your way to the touristic attractions. The parking has fee, but, it’s valet ! The man at the reception took our luggage and delivered them to the room, then he took our car and parked it, again this was such a relief that we didn’t have to look for a parking and worry about carrying our page from the parking to the hotel ourselves. The staff are all so nice, the lady who helped us with the early check in, I wish I got her name, but I can’t be thankful enough, she is so sweet. The breakfast was yummy! There was variety of food for every taste. I really loved this hotel and I strongly recommend it, I will, without question, come back here if I ever go back to Vienna.
Iman
2025年7月

The staff is incredibly friendly, creating the feeling of „coming home“, extensive tea selection at breakfast, and coffee menu, all coffee is freshly made and proper Kaffeehaus quality. The bar menu is reasonable with a small but very well chosen wine selection of locals like Mayer‘s Gemischter Satz, bar staff was friendly and chatty but not into one’s face and happily served us strudel (with hot custard) despite the kitchen been closed. The location is just perfect, a quiet street just around the corner from Ringstraße, easy access to all the sights, most within walking distance.
Karoline
2025年4月

Great breakfast with several options and great hot chocolate and coffee. The room was spacious, comfortable and clean as expected. It is close to main attractions, but far enough to be out of the tourist confusion.
Simone
2024年7月

The location was perfect, so near all places of interest. Walking distance to the state opera, and from there everything close by.The hotel itself is beautiful and very grand. The staff were more than helpful and accommodating, nothing too much trouble. The breakfast was plentiful with lots of choice, a real winner. An added bonus was the bar area with an lovely bartender, who made outstanding cosompolitans !!!!
Denise
2025年2月

We were fortunate enough to receive an upgrade, unsought, which meant we had a suite. It was really beautiful and comfortable, and although we overlooked an urban street, it was quiet! But Vienna is an incredibly calm city despite its population. The room had everything needed for comfort shower spacious, a massive bath was also in the bedroom (which could be sealed off by double panelled glass doors), and the tvs were good sizes.
Mary
2025年3月

This is my fourth time with this property. Words fail to express my appreciation for the experience. Everything is perfect. Professionalism at its best. The location is ten minutes walk from all sites of interest, breakfast is superb, the room is spotless and comfortable and the premises are welcoming and accommodating. The staff is friendly and helpful. Value wise the best choice for an exceptional stay in Vienna . Highly recommended.
Zoia
2025年2月

The hotel is a very formal and old school hotel and is located very central and in a safe and quiet neighbourhood. The Innere Stadt is within walking distance and the tram line is about 50 m from the hotel. Milli at Reception is a star and provided us with many tips and suggestions for dinner and even helped us with dinner reservations.
Steinman
2025年9月
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